At Aquella, your privacy is extremely important to us. We are committed to protecting your personal information and providing a safe and secure online shopping experience for all our customers. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information when you:

• Create an account

• Place an order

• Subscribe to our newsletter

• Contact our customer service team

The information we may collect includes:

• Full name

• Email address

• Shipping and billing address

• Contact number

• Payment details (processed securely through trusted payment gateways)

• Any information you voluntarily provide through customer feedback or inquiries

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide order confirmations, shipping updates, and customer support

• Improve your shopping experience on our website

• Send exclusive offers, promotions, and product updates (you can unsubscribe at any time)

• Maintain the security and integrity of our website

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties that help us operate our business, such as:

• Payment processors

• Shipping partners

• Email marketing platforms (for sending updates and offers)

All third-party service providers are required to keep your information confidential and use it only for the purpose of providing services on our behalf.

4. Cookies & Tracking

Our website uses cookies to:

• Remember your preferences and items in your cart

• Provide a smooth and personalized browsing experience

• Analyze website traffic and improve our services

You can choose to disable cookies in your browser settings, but please note that this may affect your shopping experience.

5. Security

We take your security seriously. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology to protect your payment and personal details.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications at any time

• Request a copy of the information we hold about you

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.