Welcome to Aquella Skincare! By accessing or purchasing from https://aquella.co.in (the “Website”), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of our website and services. By using our website, you agree to abide by these terms and all applicable laws and regulations. If you do not agree, please do not use our website.

2. Product Information

We strive to ensure all product descriptions, images, and prices are accurate and up to date. However, minor variations in color, packaging, or ingredients may occur. All products are intended for personal use only and not for resale.

3. Orders & Payments

• All orders placed on our website are subject to acceptance and availability.

• We reserve the right to refuse or cancel any order at our discretion.

• Payment methods accepted include credit/debit cards, UPI, net banking, and wallet payments through secure gateways.

• Once an order is placed, it cannot be modified or canceled by the customer.

4. Pricing

• All prices are listed in INR and are inclusive of applicable taxes.

• We reserve the right to update pricing at any time without prior notice.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information about shipping timelines, fees, and delivery partners.

6. Returns & Refunds

• Due to the nature of skincare products, we only accept returns if the product is damaged, defective, or incorrect.

• Customers must notify us within 48 hours of receiving their order.

• For more details, please visit our Return & Refund Policy .

7. Intellectual Property

All content on the website — including text, images, logos, product descriptions, and graphics — is the property of Aquella Skincare and protected by intellectual property laws. Reproduction or unauthorized use of any content is strictly prohibited.

8. User Conduct

By using our website, you agree not to:

• Violate any laws or regulations

• Provide false information

• Attempt to hack or disrupt website functionality

• Use the website for any unlawful or unauthorized purpose

9. Limitation of Liability

• Aquella Skincare is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Skincare results may vary from person to person, and we recommend doing a patch test before use.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

11. Changes to Terms & Conditions

We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes. We recommend reviewing this page periodically.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes will be resolved in the courts of [Insert Jurisdiction].